Optiontown - Testimonial

Testimonials



Look at what our customers have to say about us

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Jitender Parmar

Oman

Choosing option town was the best decision in terms of savings. The Option town has given best services as and when requested particularly within no time the request made , changes in rescheduling tickets, pass extensions etc. specially during COVID pandemic. Same experience shared by other friends i have recommended. Would like to go ahead with option town once again, and recommend others too. Big thanks and best wishes to option town team.

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Dorcas Wanjohi

Kenya

I am greatly impressed by the services you offer. i am particularly grateful to Ms Kelley Anderson whose extreme patience come in handy while I needed her assistance. She ensured I got my ticket issue sorted out to my satisfaction. Her services were super. Long live Optiontown.

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Zachariah Philip

Oman

Great help during difficult Time.

I come across Option Town from a friend of mine. I am able to take tickets at almost half price, But due to pandemic, I could not travel. First I got a prompt and comforting reply from Option town that tickets can be used at later stage. But I never ever expected that I could travel during this peak time when the ticket rates are all time high without paying anything extra using the pass available from them. Thank You Option Town.

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Divyanshu Kumar

Oman

Excellent Customer Support Team

I had an amazing experience with Option Town pass. My flight pass was to be constantly updated from April 2019 onwards as my family was not travelling during Corona times... Finally in June 2022 i shall be using the same pass. Must say, the customer care support is amazing. They are prompt in response and are always there to help out.

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Sam

USA

Well done Optiontown !!! Wonderful service and customer handling. Optiontown has helped me exceptionally well when I faced a challenge due to covid-19 flgiht cancellations. I was able to not only extend my Flight Pass but also cancel my flights easily and will be rebooking my flights in the future. So, I dont have to worry about my flight planning. Keep up the good work Optiontown team!

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Alex Baby

Oman

I am so happy to inform the Option town team, that we enjoyed our journey and good experience (Muscat to Cochin(India), responds at the right time, and did the needful changes once again thanks to the option town team, In future I am excepting such cooperation and help Alex Muscat

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Ian Njeru

Sierra Leone

I received excellent service from the customer care team. I am in a foreign country and had to cancel my flight back home in Dec 2021 due to unavoidable circumstances. Option town was kind enough to extend my flight pass period and even issue me another ticket on my preferred date. And they did this with very prompt and courteous replies

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Dennis

South Africa

The chat services of Optiontown is excellent and above my expectation. Thank you to Jeffrey Gibson who assisted me to book my flight. I am working in Africa and internet services are unstable but the services and flight booking with Option is just amazing. Try using Flight Pass and you will get the best price for your ticket. :)

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Farid

Oman

I would like to thank you for the satisfactory service after a long time. I do understand that Aviation industry was most affected by the COVID-19 and was in turmoil situation for a long while. However, as things returned to normal, Option town had honored their commitment on my Passes which is highly appreciated. The product offers by them are great and with business returning to usual, I am sure this is good place for the travellers for buying their tickets.

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Saed Saify

Palestine

Honestly it's as great and easy as it seems. Booking was smooth and easy. Interface is easy to use. Customer support very responsive. We travelled as a family of 5 and I our return flight my wife tested positive and wasn't able to board the flight. Just contacted optiontown online chat, they only asked for the test result and new date and in less than 24 hours her rebooking was confirmed and emailed me the new resrvation number.

Trust it's as good as it looks and no hidden catches. Enjoy and don't hesitate to use.

Thanks

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Sam

USA

Amazing Optiontown service

Amazing human qualities in the Optiontown team. Found them very sensitive to my needs. Had to make some changes to my Flight Pass bookings and they provided an exception to me by allowing us to book flights even though rules did not allow it for. Great stuff!!

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Heba Saif

UAE

My Experience with Optiontown

I'm dealing with "Optiontown.com" for several years, and I'm so satisfied with their offers, services and their support to their clients whenever they face any problems.

Today I had small issue with my flight passes and the wonderful Mr. Jack Small helped me and stayed online in every single steps and didn't close the chat until the issue was solved, meanwhile of doing the process, he was answering my inquiries in different concerned areas than my initial issue - I do appreciate the communication skills, patience and efficiency of optiontown employees.

Thank you

Heba